hand reaching out

"Gestalt is a system whose parts are dynamically connected in such a way that a change of one part results in a change of all others.

Kurt Lewin

Book Your No Charge Consultation Call

I offer a no charge Consultation Session to all potential clients before inviting them to book a session with me. The Consultation Session is a confidential and non-judgmental conversation and helps us both to work out whether we are a good match for working together.

Following your session, if you would like to go ahead and begin working together, I will send you a unique booking link that enables you to access my diary and choose a date and time for your first appointment

Consultation Sessions are up to 30 minutes duration and you can choose below whether you prefer a phone call or Zoom video call, this will take you to my diary where you can select your preferred date and time to meet.

I very much look forward to speaking with you.


Appointments and Location

  • Therapy appointments are for 60 minutes duration and are usually held weekly or fortnightly
  • All sessions are offered in person from my home in Pudsey, Leeds LS285FZ
  • My home is a 20 minutes drive from both the centre of Leeds and the centre of Bradford, West Yorkshire and a 7 minute walk from New Pudsey train station. Full address and directions will be sent in the booking confirmation email.

Open Hours And Availability

I offer appointments during the following hours.

  • Monday Closed
  • Tuesday 9am – 8pm
  • Wednesday 9am – 8pm
  • Thursday 9am – 8pm
  • Friday 9am – 8pm
  • Saturday 9am – 7pm
  • Sunday Closed

Prices

  • Consultation Sessions are free
  • All Therapy appointments are for 60 minutes duration and are charged at £45 per session

Payment

  • All sessions are paid for at the time of booking online
  • Payments can be made using debit and credit cards or PayPal which will show up in your transactions as Sian Johnson Services
  • If after booking, you need to postpone or cancel your appointment, please see the Cancellation, non-attendance and postponement policy below

Cancellation, non-attendance and postponement policy

If you need to cancel or postpone your appointment after booking and payment the following terms apply:

Single sessions

  • Up to 72 hours before your appointment, you may independently use the booking calendar to rearrange your appointment.
  • Less than 72 hours before your appointment, or for appointments not attended, no refunds can be given, and a new appointment will require a new payment

For a package of sessions

Refunds for packages where no sessions have yet been taken:

  • You have 14 days from the date of purchase to cancel and receive a full refund should you decide not to proceed with your package.
  • Refunds will consist of the full fee you have paid minus a 5% fee to cover bank fees.
  • Your fee will be returned to you within 7 days of receiving notice of cancellation.

Refunds for packages where sessions have taken place:

  • Once you have taken one or more of the sessions of your package, no refunds are available.

Refunds

  • Any refunds due to you will be returned to you within 7 working days via your original payment method
  • Due to changes in how financial institutions charge their fees, all refunds will be subject to a 5% charge. This means that, If you are due a refund, you will receive the amount you paid minus 5% to cover the bank fees charges.
  • Some payment processors may take up to 10 days for the funds to be credited to your account

Agreement

  • If you have any questions about this policy, please discuss them with me before purchase.
  • By making the payment for your session or package, you indicate your agreement to these terms.

Contact

Email: hello@freeform-therapy.com